Shipping


All orders will be processed within 1-3 business days, excluding U.S. holidays. Please note that each item is handcrafted and requires a specified time for completion, which will be detailed on the product page. Domestic orders are typically delivered within 3-5 business days after processing, and international orders arrive within 7-15 business days. If you need to make a delivery change, please notify us at info@asatamaise.com as soon as possible.



Returns


Asata Maisé Atelier strives to provide unparalleled customer service. If you are dissatisfied with the quality of your purchase, please submit a return request to info@asatamaise.com within 7 business days of the arrival of your purchase. Please include the reason for return and photos of any defects. There must be no signs of wear and all packaging must be in tact. Once your return is approved, you’ll be instructed with details to initiate the return process.